Refund and Returns Policy

Return Policy

Thank you for shopping at www.dotworkplace.com. We are committed to providing quality products and excellent customer service. Please review our policies carefully.

1. No Returns or Replacements

At www.dotworkplace.com, all sales are final. We do not accept returns or offer replacements for any products, except in specific cases outlined below.

2. Replacement for Transportation Damage

If your item arrives damaged due to transportation, you are eligible for a replacement.

To be eligible for a replacement, you must report the damage to us within 24 Hours of receiving the item.

Please provide photographic evidence of the damage, including the condition of the packaging, to assist in the evaluation process.

Once we confirm the transportation damage, we will replace the damaged item within 2 weeks. If the item is out of stock, It will take additional 2 Weeks.

3. Reporting Transportation Damage

To report damage, please contact our team at info@dotworkplace.com with your order number and photos of the damage.

Our team will guide you through the replacement process and provide any additional instructions.

4. Shipping

Products are typically dispatched within 1-2 weeks of order confirmation, depending on your destination.

Once the products are dispatched, we will notify you via email with tracking details.

Shipping costs are calculated based on the weight and dimensions of the items, as well as the shipping destination. Shipping charges are non-refundable.

Please note that Saturdays, Sundays, and Public Holidays are not considered working days for standard deliveries.

5. Payment Methods

We accept all major debit and credit cards (including Mastercard, Visa, and American Express).

We also accept Net Banking options across major banks, as well as recognized Wallet and UPI options.

6. Contact Us

If you have any questions about our return policy, shipping, or need to report a damaged item, please contact us:
Email : info@dotworkplace.com

Address : Q-24,KSSIDC Industrial Area,2nd Main Road, Jigani Industrial Area Phase 2, Bengaluru, Karnataka 560105, India

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